Terms of service

Welcome to Elegant Steps. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully.

1. General

• This website is owned and operated by Elegant Steps.

• By using our website, you agree to comply with these Terms of Service and our Return & Refund Policy.

• We reserve the right to update or change these terms at any time without prior notice.

2. Products & Availability

• We strive to display accurate product information, including descriptions, images, and pricing. However, errors may occur, and we reserve the right to correct them.

• Product availability is subject to change without notice.

3. Orders & Payment

• All orders must be paid in full at the time of purchase.

• We accept secure payment methods as listed at checkout.

• In the event of payment issues or suspected fraud, we reserve the right to cancel or refuse any order.

4. Shipping & Delivery

• Orders are processed and shipped to the address provided at checkout.

• Shipping times may vary and are not guaranteed.

• Elegant Steps is not responsible for delays caused by courier services or customs.

5. Returns & Exchanges

• Exchanges are accepted within 48 hours of receiving your order.

• Returns are accepted within 3 days of receiving your order.

• Please refer to our [Return & Refund Policy] for full details.

6. Limitation of Liability

• Elegant Steps shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

• To the maximum extent permitted by law, our liability is limited to the purchase price of the product.

7. Governing Law

• These Terms of Service are governed by the laws of Egypt.

• Any disputes shall be resolved under the jurisdiction of Egyptian courts.

8. Contact Information

For any questions about these Terms, please contact us:
📞 +20 105 531 4333
📧 info@elegant-steps.com