Shipping policy

At Elegant Steps, we strive to deliver your order as quickly and efficiently as possible.

Delivery Time

  • Orders are typically processed within 24 hours after confirmation.

  • Standard delivery time is 2–5 business days, depending on your location.

  • You will receive a confirmation message/email with tracking details once your order has been shipped.

Shipping Fees

  • Shipping costs will be calculated at checkout and may vary based on your location.

  • From time to time, we may offer free shipping promotions, which will be clearly stated on our website.

Delivery Information

  • Please ensure that your shipping address and contact details are entered correctly at checkout. Elegant Steps is not responsible for delays or non-delivery caused by incorrect information.

  • If you are unavailable at the time of delivery, the courier may contact you to arrange redelivery.

Delays

  • While we make every effort to deliver on time, unforeseen circumstances (such as courier delays, weather conditions, or public holidays) may extend delivery times.

  • Elegant Steps is not liable for delays beyond our control.

Contact Us

For any shipping-related questions, please reach out to us: